XLThreads is committed to deliver your order with good quality packaging within the given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.

How the delivery charge is calculated for multiple units?

There is a fixed shipping  Orders are dispatched within 3 working days from the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if the product is received in damaged condition?
If the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91 78758 15630 or email us at customer.care@xlthreads.in mentioning your Order ID. We will personally ensure that a new replacement is issued to you with no additional cost. Please make sure that the package is intact when you send us the product back.