Return & Refund Policy
If within 7 days of receiving your product(s) you have a size issue or are completely not satisfied with any merchandise you received, XLThreads will arrange for a reverse pickup from the shipping address at a nominal charge of Rs. 250. No returns are accepted after 10 days.
Please call our customer care at +91 78758 15630 or email us at customer.care@xlthreads.in mentioning your Order ID. We will personally ensure that a new replacement is issued to you with no additional shipping cost. Please make sure that the original product tag and packing is intact when you send us the product back. Apart from condition reserved herein above, the following products shall not be eligible for return or replacement,
- Any products that are used or washed
- Any product that exhibits physical damage to the product;
- Any product that is returned without all original packaging, labels.
Refund Policy
Refund will be done in form of "XLThreads coupon code" which will be equivalent to the value of the order that has been returned. You can use this voucher within 6 months at www.xlthreads.in for your future purchase.
Return Address
XlThreads Fashions LLP
B-402, Satellite Tower
Film City Road,
Mumbai- Maharashtra – 400 063
Tel # +91 78758 15630